At Tradebank, accessible from https://tradebank.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Tradebank and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@tradebank.com

Log Files

Tradebank follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Tradebank.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Tradebank, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Tradebank has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Tradebank’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Tradebank does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Tradebank. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

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Tradebank Texting Policy

1. Overview

Tradebank provides SMS-based communication to its members for service-related updates and broker communications. By opting in, members agree to receive text messages related to their account, requests, and interactions with Tradebank.

2. Message Content & Frequency

• Members will receive messages from their broker regarding requested services and account information.
• Message frequency may vary based on member activity and engagement.
• Standard message and data rates may apply.

3. Opt-In Policy

Tradebank collects opt-in consent verbally from its members. Members may opt-in to receive messages:

• In person at a Tradebank physical location.
• Over the phone when calling a Tradebank representative.

During the opt-in process, members are informed of the following:

• “Message and data rates may apply.”
• “Message frequency may vary.”
• “You can text HELP for support or STOP at any time to unsubscribe.”
• “Your phone number will not be shared with third parties for marketing or promotional purposes.”

Sample Opt-In Message:

"Thank you for opting in to receive recurring messages from [your broker] with Tradebank. Msg frequency varies. Msg & data rates may apply. Reply HELP for help. Reply STOP to cancel."

4. Opt-Out Policy

Members can opt out of receiving text messages at any time.

How to Opt-Out:

• Reply STOP to the number that has sent you messages.

Important Notes:

• Processing an opt-out request may take up to 24-48 hours.
• Opting out means you will no longer receive service-related text messages.
• To re-opt-in, contact Tradebank customer support at 678-533-7100 or info@tradebank.com.

Sample Opt-Out Message:

"You have successfully opted out of messages from [your broker] at Tradebank. You will receive no further messages."

5. Help & Support

For assistance, members can:

• Text HELP for support instructions.
• Call Tradebank at 678-533-7100.
• Email info@tradebank.com.

Sample Help Message:

"Thank you for reaching out to Tradebank. Please call us at 678-533-7100 or email us at info@tradebank.com for support. Reply STOP to opt-out."

6. Data Privacy & Security

• Tradebank does not sell or share members' phone numbers with third parties for marketing purposes.
• All collected phone numbers are used strictly for communication related to member services.

7. Policy Updates

Tradebank reserves the right to update this texting policy at any time. Continued use of Tradebank’s texting services after policy changes will be considered consent to the updated terms.